Policies

At Parenting Plus, we are committed to protecting the privacy and security of our clients' information.

This privacy policy outlines the types of information we collect, how it is used, and the steps we take to ensure

your personal information is handled appropriately.

Information Collection & Use

We collect information to provide better services to all our users. The types of personal information we may collect include:
• Contact information, such as name, email address, and phone number.
• Information related to the supervised visitation or exchange services, including visitation schedules and reports.
• Payment information for service fees.

This information is used to:
• Schedule and manage supervised visitations and exchanges.
• Process payments and maintain financial records.
• Communicate with you about your account and the services we provide.

Information Sharing & Disclosure

Parenting Plus does not share personal information with companies, organizations, or individuals outside of

our organization except in the following cases:
• With your consent.
• For legal reasons, such as to meet any applicable law, regulation, legal process, or enforceable governmental request.
• To protect against harm to the rights, property, or safety of Parenting Plus, our users, or the public as required or permitted by law.

Data Security

We work hard to protect Parenting Plus and our users from unauthorized access to or unauthorized alteration, disclosure, or destruction of information we hold. In particular:.
• We review our information collection, storage, and processing practices, including physical security measures, to guard against unauthorized access to systems.
• We restrict access to personal information to Parenting Plus employees, contractors, and agents who need to know that information in order to process it for us and who are subject to strict contractual confidentiality obligations.

Accessing & Uploading Your Personal Information

You may be entitled to access, correct, or delete your personal information held by Parenting Plus. You can do this by contacting us directly.

Changes to This Privacy Policy

Our Privacy Policy may change from time to time. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice.

If you have any questions about this Privacy Policy, please contact us at admin@parentplus.ca

Child Safety Policy
At Parenting Plus, the safety and well-being of children are our highest priorities. This policy outlines our commitment to creating a secure environment for all children during supervised visits and exchanges.

Safety Measures
• Trained Supervisors: All visits and exchanges are supervised by professionals trained in child safety and welfare.
• Background Checks: We conduct thorough background checks on all staff to ensure the safety of the children in our care.
• Emergency Protocols: We have established protocols for handling emergencies, ensuring a swift and appropriate response to any situation.
• Mandatory Reporting: We will report any concerns regarding child protection to the proper child protection agency in accordance with the Child Youth and Family Service Act.

Behavioural Guidelines
• Code of Conduct: We maintain a strict code of conduct for all staff, parents, and visitors to ensure a safe and respectful environment.
• No Tolerance Policy: We have a zero-tolerance policy for any form of abuse or neglect and will take immediate action if any such behavior is observed or reported.
Monitoring and Reporting
• Continuous Monitoring: All visits are continuously monitored to ensure the safety of the children.
• Incident Reporting: We have a clear procedure for reporting and documenting any incidents or concerns related to child safety.
Review and Improvement
• Regular Reviews: We regularly review our safety policies and procedures to identify and implement improvements.
• Feedback Mechanism: We encourage feedback from children, parents, and staff to enhance our safety measures.

Commitment to Excellence

Parenting Plus is dedicated to providing a safe, nurturing environment for children to interact with their parents and relatives. We are committed to upholding the highest standards of safety and care in all our services.

Modification of Terms and Policies
Parenting Plus reserves the right, at our sole discretion, to modify or replace these Terms and Policies at any time. If a revision is material, we will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our services after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the services.

We encourage users to frequently check this clause for any changes to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service after the posting of any amendments to these Terms and Policies will be deemed your acceptance of those changes.